Shipping Policy

Free shipping on all orders

We do our best process & ship all orders as soon as possible. Most orders are processed within 48 hours.

How long does delivery take?

5-15 business days.  (Note: Mexico and Australia may require longer delivery times.)

How will my delivery be shipped?

Our logistics partner to ship out products. They will choose the carrier that they think works best for our customers.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route,but you can cancel an order within 60 minutes and reorder with accurate details.
Notes:
  • If the order is canceled by the customer more than 1 hour after placing an order, the customer must bear any return shipping fees that may apply.
  • If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. Streetnote will not replace the order or issue a refund.
What do I need to do when I received a different product than what I ordered?

  • Please contact customer support at

    Novaedge.us@gmail.com